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Use the links above to:

• Reset your password, even if you don't know the current one
• Look up your user ID

NOTE: resets the password used to access the MyUB Portal, campus computers, lab computers, wireless Internet, Canvas, and UBalt E-mail.

Reset UBalt Password Without Old Password
Reset UBalt Password With Old Password
Look Up NetID
Password Requirements
Password Tips

 

Reset UBalt Password Without Old Password

 

If you've forgotten your UBalt password: 

 

A. Select Forgot my password on the UBalt log-in screen at .

 

OR

 

B. Visit . This will redirect you to the Microsoft password reset interface. 

 

On the Password Reset page: 

1. Enter your username formatted as netID@ubalt.edu in the Email or Username field.

2. Enter the CAPTCHA characters in the text box.

 

 

3. Click Next
 

Verify Password Reset:

You will be required to verify that you are resetting your password using an alternate contact method. If your account is registered with Microsoft Authenticator, or an alternate email or phone number is on file for your account, you will have the option to verify using one of these methods. Contact the OTS Call Center (410.837.6262) if you do not have an alternate method of contact registered or your alternate contact methods are not valid. 

• Verify by Email
• Verify by Text
• Verify by Notification in Microsoft Authenticator
• Verify by One-Time Code in Microsoft Authenticator

Verify by Email
To use email to verify your password reset, select Email my alternate email and click Email. 

You will receive an email to your alternate email address from Microsoft with a verification code. Enter the verification code and click Next. 

When the code is verified, proceed to the next step to enter a new password. 

 

Verify by Text
To receive your verification code by text message, select Text my mobile phone. Enter your alternate phone number in the text box provided. The phone number you enter must match the alternate phone number that is on file for your account. Select Text.

You will receive a verification code via text to your phone number. Enter the verification code and click Next.

 

When the code is verified, proceed to the next step to enter a new password. 

 

Verify by Notification in Microsoft Authenticator

To verify by notification in Microsoft Authenticator, select Approve a notification on my authenticator app and click Send Notification.

A number will display. 

A Microsoft Authenticator notification will prompt you on your mobile device to enter a number to sign in. Enter the number and select Yes.

Once the code is verified, you will automatically proceed to the next step to enter a new password. 

 

Verify by Code in Microsoft Authenticator 

Open the Authenticator app on your mobile device and locate the one-time password code. It will update every 30 seconds. 

Enter the code in the verification code text box and click next. 

Once the code is verified, you will automatically proceed to the next step to enter a new password. 

 

Enter New Password

Enter your new password and confirm your new password in the text box. .

Select Finish.

A confirmation will display when your password is reset.

 

 

Reset Your Password With Old Password

If you remember your old password, to reset it: 

1. Visit  and log in using your UBalt credentials. 
    
2. In the Password area, select Change Password. 
   
   
    
3. You will be prompted to verify your identity using an alternate contact method, with preference given to the Authenticator app if it is configured. If your alternate contact methods are not current, click Cancel and follow the steps to . 
   
   Follow the prompts to complete the verification using number matching or a one-time passcode using the Authenticator app, or to enter the code received to your alternate email or phone number, and click Verify to proceed to the next step.
    
4. Enter your new password and confirmation. .
   Select Submit.

 5. A confirmation message will display.

 

 

Look Up NetID

Log In

1. Go to .
2. Enter your StudentID/EmployeeID (EmplID) and your last name. The EmplID is a 7-digit number beginning in 10, 11, 12, 30, or 31. 
3. Click 
4. Your netID will be displayed above the EmplID box.
5. Click the password reset link if you need to reset your password or use the netID with the .

If you receive an error when searching for your ID, double check what you've typed. If you cannot obtain your ID through this tool, contact the OTS Call Center.

 

Password Requirements

Expiration: Passwords do not expire and only need to be changed under the following conditions:

• If you forget your password
• Your account is identified as a high risk by Microsoft

New passwords for ¼«ÀÖ½ûµØ Accounts must meet the following standards:

• Passwords should be at least 8 characters long. Passwords should be composed of a mix of character types:
  • Lowercase letters (a-z)
  • Uppercase letters (A-Z)
  • Numbers (0 – 9)
  • Special characters (!, @,*, #, $, etc.)
• May not be a password previously used for this account.
• Must avoid common words and patterns including easily guessable words or phrases, and personal information (i.e. name, username, phone number)
• Reusing passwords across different accounts is discouraged. Passwords that are known to be compromised will be blocked from use.

Password Tips

If you're having problems creating a memorable password that meets UBalt's password requirements, here are some ideas to make it easier:

• Use the first letter of each word in a favorite phrase or quote.

Ex: "Ask not what your country can do for you" can be changed to Anwyccdfy. From there you can add a number at the end Anwyccdfy61 or change the "f" to the number 4: Anwyccd4y.

• Take parts of meaningful words or dates and combine them. Take a favorite vacation spot (Rehoboth), part of your phone number (256), and where you were born (Columbia) to make Reho256Colu.

A strong, secure password does not need to be gibberish. A password is good only if you can remember it.